How to
Cut the Cord

A Step-By-Step Guide on
How to Leave your Cable Provider

Cutting the cord with your cable provider can be a daunting task. To make it easier, we’ve created this guide that will provide an easy to follow step-by-step process on how to cut the cord with your cable company.


Why You Should Cut the Cord

Before you take the first step towards leaving your cable company, you may be wondering if it’s worth the trouble. The answer is YES! Here are just a few reasons why making the decision to ditch your cable service for fiber internet has never been easier.

cable internet

Save Money

Cutting the cord with your cable provider can save you hundreds of dollars annually. Cable providers are continuously raising rates while also providing lousy service. With streaming services like Netflix, Hulu, and Peacock being so affordable and readily available, why settle for unreliable, overpriced service from your cable company? The cost of your favorite streaming services plus a fiber internet plan with LiveOak Fiber is substantially lower than having a plan with an unreliable cable provider.

Enjoy High-Speed, Reliable Internet

Fiber is the way of the future for a reason. Its innovative technology outperforms cable in every category, particularly in speed and reliability. Fiber internet has lightning-fast speeds, symmetrical upload and downloads, and unlimited data with no caps so you’ll never have to worry about lagging or buffering while you binge your favorite shows on streaming services.

Experience Unparalleled Customer Service

Cable companies have notoriously lackluster customer service. Their robot phone calls and chatbots are often unable to aid customers. And then when trying to speak to a real person, it is not uncommon for cable customers to wait for hours on hold, only to be told that what they need assistance with cannot be done. This poor customer service has pushed many people away from cable. With LiveOak Fiber, customers experience unparalleled customer service from a local team of REAL people.


How to Make the Switch

Now that you know the benefits of leaving your cable provider for fiber internet, it’s time to make the switch. Follow our steps below and you’ll be free from the cable shackles before you know it!

home internet1: Check Your Cable Providers Early Termination Penalties

The first step you’ll need to take is to check on your cable provider’s early termination penalties. Most providers will charge a fee for disconnection before the end of your contract, but some may allow you to cancel without penalty if certain conditions are met. Before proceeding with this process, you must know what fees and restrictions apply. If you want to learn more about this process and get some tips on how to leave your cable company without paying a fee, check out this article.

2: Choose Your Streaming Services

Once you’ve determined whether or not there are any penalties associated with canceling your cable service, it is time to figure out what you will need to replace it. Research the various streaming services available to decide which you like best. Whether you’re a sports fan, a reality TV addict, or just want to watch the news, there is an option out there for you!

3: Research Fiber Internet Options

After deciding which streaming services you’d like to use instead of cable TV, it is time to decide on a fiber internet plan. All of our plans offer lightning-fast speeds with unlimited data at an affordable rate. Click here to learn more about LiveOak Fiber and find a plan that works for you.

4: Cancel Your Cable Service & Send Equipment Back

The last thing you need to do to officially cut the cord with your cable company is to cancel your plan and send back your equipment. When canceling your plan, be careful of how they may try to manipulate you into staying by offering temporary discounts and boring you with lengthy pitches. Once you’ve canceled your cable service, you must return all equipment, like the modem, cable box, router, etc., to avoid other charges.

family home internet

5: Enjoy!

Now that you’ve cut the cord with your cable company, you can finally switch to fiber internet with LiveOak Fiber. Signing up with LiveOak Fiber gives you ultra-fast, high-performance internet that lets you utilize streaming services for all your TV-watching needs without dealing with buffering and lagging. On top of that, you also never have to worry about being locked into a ludicrous contract.

Are you ready to cut the cord? Check out our high-speed, affordable fiber internet plans.

View Our Residential Plans


Get ready to move on from the cable company.