How is LiveOak Fiber optic internet installed?

There are slightly different approaches to installing fiber internet service. With LiveOak Fiber, the installation process includes three main steps:

• First, fiber cable is placed at the street level.
• Then, fiber is run from the street to your home and connected using a box that we install on the outside of your home, known as an NIU (network interface unit). We call this a ‘drop install,’ and you don’t need to be home when it happens. The NIU connects your home to the fiber that runs through the neighborhood.
• Then, we schedule a Service Experience technician to come to your home and install a wall jack and a router.