How is LiveOak Fiber optic internet installed?

There are slightly different approaches to installing fiber internet service. With LiveOak Fiber, the installation process includes three main steps:

  • First, fiber cable is placed at the street level.
  • Then, fiber is run from the street to your home and connected using a box that we install on the outside of your home, known as an NIU (network interface unit). We call this a ‘drop install,’ and you don’t need to be home when it happens. The NIU connects your home to the fiber that runs through the neighborhood.
  • Then, we schedule a Service Experience technician to come to your home and install a wall jack and a router.

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